This policy outlines how we gather and use information as part of the services we provide and the steps we take to protect it.

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Personal Information

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All personal information supplied to lifeSTORY Family History Research (such as your postal address, email address and telephone number) will be used solely for the purposes of conducting research on your behalf, communicating with you about your research and for administrative purposes.

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We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organisation without your permission.  Unless you ask us not to, we may contact you via email in the future to tell you about special offers, new products or services, or changes to this privacy policy.

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When you commission a research project, you provide information to us which includes:

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• Your name and contact details.

• Details of the payment you made to us for invoicing.  We have no access to your card details that you supply to PayPal.

•  Details of your family links e.g. to parent, grandparent etc

• Your date and place of birth or marriage details.

• Personal data about your family members.

 

We research information about ancestors dating back as far as possible.  Researching historical information on your ancestors follows the General Data
Protection Regulations which came into effect on 25th May 2018.  It details how we are free to provide such data to you in the form of a family history research project.  If you provide personal data about living family members, we will only use it for completing your family tree project..  Such data may include names and details of birth, marriage or family links.  If you think any of your relatives might not want to be included, please contact them first to obtain their permission.

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Third Party Websites

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This website may contain links to third party websites.  lifeSTORY Family History Research cannot be held responsible for the protection and privacy of any information you provide whilst visiting such websites.  Such websites are not governed by this privacy policy.

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Cookies

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This website uses cookies to collect data for use in tracking systems (Google Analytics).  The data collected is used to monitor visitor behaviour and make improvements to this website.  If you do not wish your data to be collected in this way you can disable cookies in your browser.

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Security

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lifeSTORY Family History Research takes reasonable technical, physical and organisational precautions to prevent the loss, misuse and alteration of your personal data.  However the security of information transmitted over the internet cannot be guaranteed.

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Requesting Information

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You may request a copy of the personal information that we hold about you under the Data Protection Act 1998 and to have any inaccuracies corrected.  Provision of such information will be subject to a small fee and the supply of appropriate evidence of your identity.  lifeSTORY Family Research may withhold such personal information to the extent permitted by law.

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Updating Information

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If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible using the details provided on this website.  We will promptly update any information which is found to be incorrect.

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Policy Amendments

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lifeSTORY Family History Research reserves the right to amend this privacy policy at any time.  Any such changes will be displayed on this page.  You should check this page frequently to ensure that you are in agreement with the latest version of this policy.

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Contact

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If you have any queries about this privacy policy or the use or treatment of your information please contact us using the details provided.